Showing posts with label Walmart. Show all posts
Showing posts with label Walmart. Show all posts

Wednesday, November 14, 2018

A Self Driving Delivery Car Needs To Look Different

The car needs to be redesigned. A self driving delivery car does not need a windscreen. It needs to be shaped different, more like a box, a box with aerodynamics. The receiver should be able to scan a code and the car should spit out that particular package. In the back. This could be the next big thing since, well, online delivery itself.

Friday, March 07, 2014

Shake That Thing: Does Amazon Have No Limits?

The Atlantic: RadioShack Is Doomed (and So Is Retail)
RadioShack's long slide coincides the steep ascendance of Amazon as America's great brick-and-mortar destroyer. In 2003, Amazon and RadioShack each had about $5 billion in sales, as WSJ business editor Dennis Berman pointed out. Last year, Amazon had $75 billion to RadioShack's $3.5 billion. ....... At the end of 2013, RadioShack had 5,000 brick-and-mortar stores with 27,500 employees and $3.5 billion in sales, which is $127,000 in sales per employee. Its website is the 1,066th most popular in the world. At the end of 2013, Amazon had zero brick-and-mortar stores with 117,300 employees (full- and part-time) and $75 billion in sales, which is $640,000 in sales per employee. Its website is the 5th most popular in the world. ..... The company's biggest sales category is the wireless market, and that's some of the worst news for RadioShack. “The mobile phones category was very weak, and mall traffic is very weak,” analyst David Schick said. “The majority of folks have their mobile phones. We are past adoption.” ...... the confluence of e-retail and increasingly efficient global sourcing and stocking (i.e.: the Amazon & Wal-Mart Effect) would eventually gut retail employment ...... With $600,000 in sales per employee, Amazon is 3X-4X more efficient than the stores it's eating.

Does have no limits? It does. It has severe limits. (1) It is not even attempting to do High Touch. Health and education are all about High Touch, it seems. That same principle can be applied to traditional retail. (2) You can piggyback on Amazon infrastructure and do retail. You can use their warehouses.

Stores like RadioShack do have the option to rise from the ashes. But I doubt they will. The rethink that is required, I don't think they will go for it. RadioShack is like the New York Times. It has taken a Huffington Post to "get" digital. News is not going away. Neither is retail. If anything it is getting bigger than ever. RadioShack has to move from being a poorly stocked itty bitty warehouse to being an experience.

Enhanced by Zemanta

Tuesday, June 04, 2013

Grocery Is Trickier

Amazon plans big expansion of online grocery business: sources
Wal-Mart is testing same-day and next-day delivery of online grocery and general merchandise orders in the San Francisco Bay Area and operates a grocery delivery business in Britain..... FreshDirect delivers food to homes and offices in some parts of New York City and its trying to expand its service into the Bronx. .... If online orders also include higher-margin general merchandise such as digital cameras ..... "Grocery is a frequency business. If Amazon can deliver to consumers' homes two or three times a week, they can up-sell other items" ..... Amazon offers same-day delivery in several cities including New York, Washington D.C. and Chicago, and since last year the company has been building new distribution warehouses on the outskirts of the Los Angeles and San Francisco Bay areas.
Amazon Reportedly Looking To Expand Grocery Business, Roll Out AmazonFresh Beyond Seattle
Amazon has had an ongoing experiment for the past half decade called AmazonFresh, which offers grocery service and delivery of fresh produce to customers in its home base of Seattle. That program is on the verge of a significant expansion .... grocery has proven relatively impervious to attempts to turn it into an online business thus far, mostly because of immense costs of keeping inventory on hand, factors like spoilage that don’t affect other goods, and delivery complications (refrigerated trucks, for instance).
But no telling how adding intelligence does not make it a better experience.
Enhanced by Zemanta

Tuesday, October 09, 2012

Amazon, Walmart And Same Day Delivery

Amazon was going to go offline, or Walmart was going to go online, or both. The relationship between Walmart and computers is nothing new. That corporation early was one of the heaviest users of computers in its operations. I am talking 1970s.

Walmart Begins Testing Same-Day Delivery In Select Markets
Northern Virginia (outside D.C.), Philadelphia, Minneapolis, and San Jose/San Francisco. .... toys, electronics, sporting goods and other gifts .... a $10 fee for an unlimited number of items, with no minimum purchase required, and is working with UPS to deliver the orders ..... it’s not the entire Walmart online catalog that’s becoming available. The eligible items will be priced the same as those in the local stores. ..... Customers can place orders up until noon in their timezone, and then choose a 4-hour windows to take delivery that same day (i.e., 4-8 pm, 5-9 pm, 6-10 pm). For returns, customers can choose to take the item back to the store, refuse delivery, or schedule the courier to retrieve the time. .... the retail giant leveraging its local stores, not distribution centers ..... customers .. said that electronics, toys, video games, movies, music, books and groceries would be those items that they wanted to order in this way the most.
Same Day Delivery is a big deal. That will allow Walmart to reach the New York City market, for example. It has stores in New Jersey that are not allowed in the city by law. But there is no stopping delivery vans.

This experiment does not feel IT intensive enough. Or UPS might not be in the picture. More or all stores would be involved. Warehouses would be involved.

$10 is not a bad price. Consider that your hourly wage for making the trip to Walmart.
Enhanced by Zemanta

Wednesday, August 01, 2012

Can You Taste It?

Image representing Facebook as depicted in Cru...
Image via CrunchBase
This kind of data mining might make Facebook a lot of money. LinkedIn is doing it, Facebook is not doing it.

Social Media Are Giving a Voice to Taste Buds
Visitors to the new Lay’s Facebook app are asked to suggest new flavors and click an “I’d Eat That” button to register their preferences. So far, the results show that a beer-battered onion-ring flavor is popular in California and Ohio, while a churros flavor is a hit in New York. ..... sets up Facebook chats between engineers and customers to help refine products. “It’s amazing that we can get that kind of real feedback, as opposed to speculating” .... Wal-Mart acquired the social media company Kosmix last year for an estimated $300 million, chiefly because of Kosmix’s ability to extract trends from social media conversations. .... “There’s mountains and mountains of data being created in social media” ..... @WalmartLabs found that cake pops — small bites of cake on lollipop sticks — were becoming popular. “Starbucks had just started getting them in their cafes, and people were talking a lot about it” ..... @WalmartLabs found that enthusiasm for “The Avengers” and “The Dark Knight Rises” was surging before the movies were released, and suggested that stores increase their orders of related merchandise. And after Walmart started carrying a spicy chip called Takis, @WalmartLabs found that most of the positive chatter about it was coming from California and the Southwest. .... Frito-Lay has already run the contest overseas, resulting in chip flavors like hot and spicy crab in Thailand and pickled cucumber in Serbia. ..... “Data can’t tell you where the world is headed” ..... using data from social media said the ability to see what consumers do, want and are talking about on such a big scale, without consumers necessarily knowing the companies are listening in, was unprecedented. “This is like the biggest focus group someone could ever imagine”
Pringles Potato Chips, Single-Serve Pack, 1.41oz Can, 36/Carton
Dirty Potato Chips 04668 Dirty Potato Chips Funky Fusion Chips- 12x5 Oz
"Pringles Potato Chips, Single-Serve Pack, 1.41oz Can, 36/Carton"
Pringles Potato Chips, Original, Case of 12
Dirty Potato Chips 04661 Dirty Potato Chips Jalapeno Heat- 12x5 Oz
Pringles Potato Chips, Sour Cream & Onion, Case of 12
Pringles Potato Chips, Barbecue, Case of 12
Dirty Potato Chips 05970 Dirty Potato Chips Funky Fusion- 25x2 OZ
Dirty Potato Chips 05965 Dirty Potato Chips Jalapeno Heat- 25x2 OZ
Dirty Potato Chips 04667 Dirty Potato Chips Maui Onion Chips- 12x5 Oz

Enhanced by Zemanta

Wednesday, March 16, 2011

More Sam Walton Than Bill Gates

My startup is a tech startup, sure. But it is first and foremost a high touch startup. Face time is key to my operations to be.

I keep thinking in terms of companies like Zappos. Zappos sells phone calls, not shoes. Customer service is key to how Zappos rolls. I also end up thinking about the offline components of companies like GroupOn.

Walmart early on became a major user of computer technology. Walmart collects so much data. Every transaction is valuable data. And you can only hope to make meaningful sense of all that data if you employ computers. So that's there.

But in microfinance, you can do all the tech trick in the parlor, but it still boils down to face time. The most precious time you will spend with your customers will be in person. Technology helps, but technology can't be front and center, that space is reserved for flesh and blood people.

Thursday, January 20, 2011

Who Hired You?

Sam Walton voted most versatile boy in the Dav...Image via WikipediaSam Walton is an inspiration of mine. I find Walmart, Dell and the dollar pizza places fascinating. I admire those who can keep the costs down.

Sam Walton had plastic chairs at his Arkansas headquarters. And this was after Walmart had gone public, and Sam Walton was a billionaire already. His logic was obvious. If we buy expensive chairs, the costs get passed on to the customers. It made perfect sense to buy plastic chairs. When he traveled for business, he made a point to stay in cheap motels.

I read his autobiography a long time ago. It is a slim book, a great read.