Showing posts with label Foursquare. Show all posts
Showing posts with label Foursquare. Show all posts

Monday, September 17, 2012

Google's Edge


When Google has become big it has sought to tackle big problems. And so it continues to feel like a young, daring company. It stays on the lookout. Of all tech companies out there Google is best positioned.

Constantly buying startups is its elixir of youth.

There is a pretty cool infographic here.

Google "gets" culture. That's for sure.

Between Apple and Google I think Google has a better shot at ending up a trillion dollar company. But it has to do it by 2020.

Globally wireless gigabit broadband supported by ads is the path to becoming a trillion dollar company for Google. That is one. And two, it is not fighting back hard enough on Android.

Failure is a feature: how Google stays sharp gobbling up startups
just how wide ranging and intellectually ambitious Google has become...... The search giant’s mergers and acquisitions team set new records in 2010 and 2011 for the sheer number of companies it acquired. Last year alone it bought up 25 companies, one every two weeks. If you count the firms acquired for patents and intellectual property, the total number is a whopping 79. Taking a look at Google’s peers, it becomes clear just how astonishing these numbers are. Facebook bought just ten companies in 2011; Apple, Amazon, and Microsoft only three apiece. ..... But by and large it’s been the most successful among the massive tech firms when it comes to incorporating new companies. Doubleclick and AdSense, both acquired, are major drivers of Google’s revenue. YouTube dominates online video. Android goes head-to-head with Apple in mobile. And it’s not just companies that are bolted on whole cloth. Premier products like Google Maps, Docs, Analytics, and Voice were also crafted in large part by teams brought in from outside. .... founders from nearly two thirds of the startups acquired by Google are still with the company. ...... It wasn’t just the index of all the documents on the web which was interesting. It was also the logs detailing how people searched that were valuable. The millions of people typing billions of words into Google’s search bar provided the raw material which fueled the machine learning behind Google Translate, a service which quickly outstripped its competitors. ...... Today more data is added to Google maps each day than existed in the entire system in 2006, driven in large part by user contributions ...... What happens if you have all the world’s data? What happens if you can run a 100,000 CPU Mapreduce on this combination of geo-data and translated street signs. Could you learn something fundamental about humanity? The answer is yes. ...... You rewrite for Google’s code base, plug in, and suddenly you’re playing at a global scale ...... From 2001 to present day, Google has purchased and integrated over 110 companies. ..... "Even if the math works in terms of money, startups are more emotional than rational. Google has created an environment that allows these founders to maintain a large degree of autonomy, pick and choose the best elements of Google that give them resources and scale, but still keep that startup lifeblood inside this massive enterprise." ...... the search giant is unique in its approach to integrating these type A personalities .... entrust entrepreneurs with big responsibilities. ..... "Far more people come to Google through the regular hiring process than through M&A. But when you look at the senior level folks, the ones making decisions about where products and the company is going, it’s clear that entrepreneurs who have come into Google have had an outsized impact." ........ overheard different groups speaking in German and Chinese, and later passed two employees shooting pool, chatting in Hindi, while another one napped on a couch ..... the company’s Mountain View headquarters feels like an international university ...... In the same way that early Googlers could move their desks where they pleased, a culture of mobility remains. ..... "At a lot of companies it would be seen as a bad thing to always be jumping around, but here that’s encouraged, until you find something you’re passionate about." ..... Mobile, Social, Chrome, YouTube, Ads, Search, and GeoCommerce. ..... "If you go back to the early history of Google, this company was making crazy long term bets way before it had the resources"


This has to be noted. Geography matters. New York City matters.
Dodgeball, the predecessor to Foursquare, was acquired by Google in 2005, but founders Dennis Crowley and Alex Rainert ended up leaving by 2007, upset over a lack of resources and integration they needed to grow their product........ "The reason it was a missed opportunity was because they ended up in the wrong place at the company," says Brain McClendon. "They didn’t end up here, near the Geo team, they were in New York. They were very small and didn’t get the support they needed. Working across the country is a hard problem. In general we do a better job than any company with communicating across geographies, but it’s still tough, so we missed that opportunity."........ It was a costly mistake that has Google still playing catch-up in the local space with the recent acquisitions of old media companies Zagat and Frommers. In the meantime, Foursquare has poached a number of employees from Google.
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Thursday, August 23, 2012

New York Tech Scene: Thriving


Technology Review: Fred Wilson
his first big deal was an investment in the Web community GeoCities, which Yahoo bought for about $3 billion in 1999. He went on to back startups including Twitter, Zynga, and Foursquare .... because VCs often shy away from technologies that take a very long time to bear fruit, such as many in energy or biomedicine, some critics contend that VCs flood the world with too much money for ideas that don't solve big problems. ..... the returns haven't been very good in the venture capital industry for a long time ..... There are a lot more places to go for money, which I think is a good thing for venture capital, because it allows more entrepreneurs to get going. We see more projects. There are more quality opportunities for us to invest in. At first blush, you might think that more capital means more competition. But I think what more capital really means is more entrepreneurs. ..... I don't think there's too much money sitting around. I think there's too much money in too few hands. So when six white guys in suits control two and a half billion dollars, that's not a good thing. Instead of being allocated just to one firm, it would be better if that two and a half billion dollars was allocated to 25 firms at $100 million each. It would lead to more diversity or people trying more things: data sciences, urban sciences, transportation, energy, materials science, and many others. ..... people who invest in venture capital like to go into deals together, and they like to invest in firms that have brand names and have long track records. That's what leads to a concentration of money in a few big-name firms
If You Don’t Know Your Co-Workers, Mix Up the Chairs
I learned early on not to feel badly about reaching out for help, and not to feel embarrassed about saying that you’re in over your head. We have a fantastic group of investors, and I’ve always felt comfortable asking for guidance. Early on, everyone in the organization became really comfortable with the idea that if there’s something you can’t do, just talk to someone about it or find someone to help you........ The importance of overcommunicating .. it’s taken me a while to realize that just because I understand things doesn’t mean that everyone else understands them. In our company meetings, I’ll say things that sound repetitive, but you have to do that. ...... As the company has grown, I can sometimes start to feel disconnected, and I’ll decide to randomly meet with one person a day, and we’ll go out for a half-hour coffee. You do that for six weeks or so, and then all the channels of communication are open again. ...... I always ask them for feedback, too. “Is there anything that I can do better to make your job easier? Is there anything I can do to make the company better?” ..... creates a really healthy environment so that people aren’t running off to a conference room and saying, “I can’t believe we’re doing this.” If you want to talk about that, talk about it in public. That’s one of the things that have made it easier for us to be 120 people and still feel relatively small. ..... I keep a notebook in my pocket and I write down all the stuff we could ever do with Foursquare. ..... I’ve learned when to bite my tongue about things I’m excited about. ..... We mix the seats up occasionally so that everyone gets to sit next to other people. And I’ll move my seat around so I’m sitting next to different people. They can ask me questions, and I get to know everyone better. ...... I started to feel a bit disconnected from our San Francisco office, so we got two big screens with cameras there and here in New York. They’re on all day long, so you just walk by and say: “Hey, Pete, what’s up? Can you get Ben?” It works so well. ....... this idea of weekly snippets. Every Monday, you send in a bullet list of the stuff you’ve been working on, and the software compiles a list and mails it out to the entire company. So you can quickly scan them to find out the status of a project or what somebody is working on. It gives you a nice general overview of the company. So you follow the people you want to get updates from, but we make sure that everyone automatically gets them from me and our C.O.O. and our head of engineering and our head of product. ....... When I send out mine, the first heading is, “Things I’m Psyched About,” and the next is, “Things That I’m Not So Psyched About” or “Things I’m Stressed About.” The next thing is usually a quote of the week — something I heard from one of our investors or maybe overheard from an employee — and then I have my snippets below that. ...... I get a lot of feedback from employees. It only takes them a minute or two to read, and it’s like a bird’s-eye view of what I think is going well at the company and areas where I think we could improve. It’s also a good way to start a conversation. ...... We always talk about when the company feels broken — let’s say you have 10 employees, and suddenly you have five more, and the stuff that worked at 10 doesn’t work at 15. So we’ll say, O.K., the company is broken — let’s step back and figure out how to fix it, and it might happen again from 20 to 50, from 50 to 70, whatever the numbers are. ...... The teams might be too big. Maybe there are too many reviews. There are all these little levers that we can tweak, and that’s how you take something that’s feeling a little bit broken, or not as efficient as it could be, and right it.
The Rise of the New York Startup Scene
"We never even had a conversation about, 'the only way to make it succeed is to go to California—should we pack up our stuff?' " ...... a pool of engineers who have come to or stayed in the city as companies like Facebook and Twitter built offices in New York ..... the amount of New York City-based startups that received venture funding rose 34 percent between 2007 and 2011, while deals in Silicon Valley declined 7 percent and those for the country overall dropped 8 percent. Last year, venture investors plowed $2.75 billion into 390 startups in the New York City area—the most money and investments since 2001 ..... So far this year, $942 million has been invested in 182 startups in New York. .... the Silicon Valley scene is still many times larger (1,202 companies grabbed $12 billion last year), and is nowhere near being eclipsed. Still, New York's startup growth is palpable ..... Like Crowley, Zach Sims decided to set up shop in New York when he cofounded Codecademy, a startup that teaches people how to write software code—even though his company's early days were spent in Silicon Valley as a participant last summer in Y Combinator ..... Sims and cofounder Ryan Bubinski had attended Columbia University in Manhattan, building up a network of people they wanted to hire, and their main investor, Union Square Ventures, is based in the city. Sims also thinks working in New York is a good way to be in touch with the kinds of people who would use Codecademy, since the startup's offerings are geared toward people who aren't entrenched in the tech scene—and those people are easier to find in New York than in Silicon Valley. ..... there's New York's always-on atmosphere: she'd worked previously in Silicon Valley and "felt like a weird person" leaving the office at 2 or 3 a.m.—but New York is always buzzing. "You can get food here any time of night," she says. "You can get anything."

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Denveen


Source: Betabeat

Dennis Crowley On Disqus

Avoid The Haters

I noted both Fred Wilson and Dennis Crowley had replied to one of my comments at Fred's blog. How often does that happen!


So I proceeded to follow the guy on Disqus. Then I noticed he had left a few comments on some article about Naveen, his Cofounder.


When you become famous like Dennis has, media is just something you deal with. Dog bit man is not news, man bit dog is news. There is always that background radiation of sensationalism.


I remember being very surprised when Naveen relinquished his day to day role at FourSquare, but I quickly stood on neutral ground, primarily because Naveen himself had a blog post on the topic, and all I knew was what I had read in the media.

Naveen Leaving FourSquare
More To The Naveen Story
Models Naveen, Dennis
Naveen Selvadurai, Vin Vacanti

Dennis Crowley: I Underestimated Him
Craig Newmark, Dennis Crowley, Jennifer 8 Lee: Koreatown
Dennis Crowley: Role Model For Kids?
Dennis Crowley: FBI Background Check
Dennis Crowley: Mayor Of Mars?
Dennis Crowley, Facebook, And The Location Ecosystem
FourSquare Should Rent A Stadium
Dennis, Fred, Scott: Tweet Boom Tweet Boom

I was hoping Naveen would start a new company. It would be good for the NY tech ecosystem.




How to Avoid Being Pushed Out of the Company You Founded


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Saturday, August 18, 2012

Avoid The Haters



And to think the guy made money doing this! :-) There's paid advertising, there is free advertising, and then there is this thing that Dennis Crowley @dens does.



There is wisdom to that term: "Avoid the haters!"

Via Fred Wilson


Saturday, August 04, 2012

Marketing Your Restaurant Online


Himalayan Yak Restaurant

Online marketing for restaurants is like online marketing for many other things, but with a slight twist. Most people care about food. And you are talking about an experience here. Some cherished memories are made when you sit with someone across a table.

9 Companies Doing Social Media Right and Why
#8: San Chez Bistro ..... San Chez Bistro is a tapas bistro and restaurant in Grand Rapids, Michigan...... they’ve taken social media and infused it with the needs and preferences of their local audience. San Chez encourages their patrons to use Twitter to reserve a seat at their restaurant. They call it “Tweet-Ahead Seating” and it’s a great use of social media local marketing. Once you tweet your interest in a reservation, the online hostess tweets you back with a message similar to this: “Great, you’re on the list. See you in a little while.” ..... With the number of smartphones on the rise, San Chez knows they can reach even more potential customers if they make access to their restaurant easy and quick. By combining smartphone capabilities, social media and local marketing, they were able to create an extremely successful marketing campaign online. ...... utilizes Foursquare to gain even greater viral visibility. ..... fun for the fan and powerful exposure for the physical business .... San Chez Bistro has customized their Foursquare page, making it easy for patrons to see the incentive for checking in
Marketing Your Restaurant Online Without a Website
The interest in finding restaurants online is growing at a staggering rate! .... So how do you get your piece of this pie? The first step is to have an online presence. .... The most important aspect of web advertisement is getting the attention of search engines. You want your potential and repeat customers to be able to find you easily if they cannot remember your web address. ..... have your restaurant mentioned on as many websites as possible with a link to your menu ..... Blogs are a good place to start. Blogs are web sites that are actively being updated and commented on and Google loves them. Find blogs about restaurants, restaurant reviews or your local area and then make comments relevant to the subject. Make sure to mention your restaurant and give out your web address
Top 3 Online Restaurant Marketing Tools for 2012
Foursquare, Facebook and OpenTable .... Foursquare and Facebook are growing in importance. .... a good website is the central piece of a restaurant’s online marketing strategy. Start there and then incorporate other platforms. ..... Foursquare is our first choice because restaurant owners can run a deal over Foursquare for free. After a restaurant owner claims their venue, it is easy to set up a deal (you are allowed two at a time). Foursquare users in your area will see the deal and this will drive traffic to your restaurant. It’s free and if you have any interest in appealing to customers under 35 (the Foursquare demographic), you should post a deal on Foursquare. ...... Facebook is the center of the social media universe. Half of your customers are on it if not more. There is a lot to Facebook, but there are two aspects central to a restaurant marketing. The first is a restaurant’s Facebook Page ..... Your Facebook Page is a place to convey information, represent your brand, and most importantly, engage with customers. If managed correctly, your Facebook Fans can become like a second email list. The difference is that it will be interactive. The interactive component allows for deeper engagement with your current customers. ...... Facebook Ads .. Facebook Ads are getting better too, so if you need an extra push, you should look into ..... A set-it-and-forget-it attitude will be more damaging in the future. More of your competitors are learning the value of online marketing, so just being present won’t do the trick anymore. You will have to invest either your time or money into online marketing to not be left behind
Online Marketing for Restaurants
5 Online Marketing Strategies Every Restaurateur Should Know About
In recent years, a number of hyperlocal platforms have stepped in to make it easier for independent restaurateurs to develop websites, manage social media, and cultivate better relationships with their customers online. ..... restaurant owners should focus on creating simple websites that run quickly on a variety of mobile devices ...... Offer a call to action. Hundreds of online visitors may click on a typical restaurant’s website each day, but what turns those online visitors into real customers is a definitive call to action. The most successful calls to action use limited-time deals and discounts — usually posted on a restaurant’s website, Facebook page, or Twitter feed — as a way to encourage people to get on their feet and get inside a restaurant’s doors. ...... The number one thing that diners look for when they search for restaurant information online is a current menu — just ahead of a telephone number, address, and photo of the establishment. ...... Solicit anonymous feedback from customers. ..... Social media sites like Facebook and Twitter should be a major part of any local restaurant’s online marketing campaign
Restaurant Online Marketing
when I am consulting with many restaurant owners. I teach them the techniques, they acknowledge them and recognize that they make sense and should work, and then... nothing happens. They are so busy running their daily operations (even if the restaurant is half-empty), and complaining about the economy that they don't have any time or energy left to take any action and improve their business. Successful marketing means connecting with customers and understanding their feedback ...... most of your customers access, or have access to, the Internet. ..... And yet, most of the restaurateurs are doing next to nothing to promote their business online. ...... People, (and not only young people, this also includes your potential customers) go online to look for places to eat. No more browsing in the paper ads, or opening the thick yellow book. No Sire. ...... Your customers are not looking for your restaurants where you advertise, they are looking online. They use the Web to search for the best places to eat. ...... have a great website with lots of useful information, promote your business online, where your customers are ..... Make everybody who goes to eat at your place very happy. Exceed their expectations. Deal with any potential issue generously and never, ever argue with a client, even if they are wrong. ...... they don't care about flashy ads in newspapers, radio, or magazines. They just Google "Italian Restaurant" or "Thai Restaurant" and read the reviews...... Does your restaurant have a good website? If so, are you capturing your customers' information? Are you emailing your customers with offers and information to keep your restaurant fresh in their minds? Emailing them a coupon and invite them to come over when it's their Birthday or Anniversary? ...... are you maximizing the Social Networks such as Twitter or Facebook to promote your restaurant? If not, you should. The only investment that you have to make is your time, and they can have a tremendous impact in your business...... Online Restaurant Directories Marketing ... Restaurant Website Marketing .... Restaurant Social Media Marketing ... Restaurant Email Marketing ..... Delegation is perhaps one of the most underused and underestimated techniques. If there are people who can do things better than you, you shouldn't waste your time struggling with those tasks. ...... leaving these tasks that you don't like, or don't know how to do, to an expert
Top 10 Web Site Mistakes That Restaurants Make
Your full address and phone number should be on the top or bottom of every page. ...... Your menu is the number one thing that customers look for at a restaurant web site. ..... there should be a printable version of the menu available as well, perhaps in a PDF format. Exceed your web site customer's expectations by posting the most effective menu presentation possible. ..... Nothing else can convey the brand image of your restaurant better on your site than quality photography. ..... Photos of your food, your interior and exterior, as well as your people can make a major impact. ....... Time and again, I encounter restaurant sites with no evidence that any real people work there. This is amazing to me because your people are your restaurant. ...... your goal should be to answer every email inquiry that comes into your restaurant within 24 hours (or sooner). Emails, like phone calls are business leads, and customers taking the time to email are serious about contacting your restaurant. ..... Is someone dedicated to responding to incoming email messages? If not, go disconnect your phone as well -it's really the same thing. ..... At minimum, you should have a form on your site for customers to sign up for a newsletter or event information. Follow up with regular, timely emails to your list. ..... Upscale food, but low scale graphics and site design. It happens all the time on the web. Your cousin's friend could build your web site 10 years ago, but not today. ...... Your restaurant's web site should sell for you 24/7 with no breaks ... The best restaurant web sites look at their Internet program as an integrated marketing and sales tool. They do things like take reservations, sell merchandise, help book private parties and catering, and promote gift cards. Is your site selling for you? If not, then you've got some work to do


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